Legal and privacy statement

Conditions of use

These conditions of use are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. Acceptance of these conditions is a requirement for use of this site.

  • We give no warranty and make no representation as to the content of this site or its accuracy and accept no liability for any errors or omissions in it.
  • We do not warrant that use of the site will not infringe third party rights.
  • We do not warrant that use of this site or materials downloaded from it will not cause computer virus infection or other damage to property.
  • It is a condition of use of the site and the materials in it that use is at the user’s own risk.
  • Neither the Council nor any of the site’s editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits (but not including death or personal injury).


Google Analytics

We use Google Analytics software (Universal Analytics) to collect information about visitors to our website. E.g. visitor numbers, audience location, how people navigate the site and what pages are visited more than others.

Google Analytics stores information about:

  • the pages you visit on
  • how long you spend on each page
  • how you got to the site

We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are and we do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies.

Name Purpose Expires
_ga This helps us count how many people visit 2 Years
_gid This helps us analyze a visitors journey during their visit 24 Hours
_gat This cookie helps performance by throttling requests to Google 10 Minutes

You can opt out of Google Analytics cookies and you can also change your cookie settings for all websites, at any time, in the security settings of the browser you use to access the internet.

Public Access

Public Access uses cookies to track a user’s session. This is how Public Access knows who is making a request of it when they click on a button or link within the website.

Public Access can create up to three cookies in a user’s browser.

Name Description
JSESSIONID This type of cookie allows the service to remember selections and preferences that a user has already made or information that they have already given. E.g. to retrieve the appropriate document(s) for a case.
GA Google Analytics cookies are used to distinguish users. In Public Access, this is generated by iApply, to create the Apply Online link on the first page. This cookie is necessary to provide the additional functionality in the Apply Online area of Public Access.
CASTGC If you login to Public Access this temporary cookie is created. This is removed as soon as the login process is completed.

Changes to these conditions

We may change these conditions of use from time to time. These changes will be binding without further visits to this page to re-read this notice.

In the event of any enquiries relating to conditions of use, copyright or the reproduction of material on our website please email

Personal information

Your personal data is important to us. We promise to process your personal information in accordance with the General Data Protection Regulation and Data Protection Act 2018, for legitimate Council purposes only. We will only pass your details to another agency if it is required by law or that agency is relevant to your enquiry.

National Fraud Initiative and data matching

We are required by law to protect the public funds we administer. We may share information provided to us with other bodies responsible for; auditing or administering public funds, or where undertaking a public function, in order to prevent and detect fraud.

The Cabinet Office is responsible for carrying out data matching exercises.

Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency which requires further investigation. No assumptions can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

We participate in the Cabinet Office’s National Fraud Initiative; a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise.

The use of data by the Cabinet Office in a data matching exercise is carried out with statutory authority under Part 6 of the Local Audit and Accountability Act 2014. It does not require consent of the individuals concerned under the Data Protection Act 2018 and the General Data Protection Regulation 2018.

Data matching by the Cabinet Office is subject to a Code of Practice.

For further information on data matching, contact the Head of Internal Audit at

ERD Team Privacy Notice

For privacy information relevant to the Economic Regeneration and Development Team at East Suffolk.

View PDF