Legal and privacy statement

Conditions of use

These conditions of use are governed by English law and any dispute connected with this site is subject to the exclusive jurisdiction of the English courts. Acceptance of these conditions is a requirement for use of this site.

  • We give no warranty and make no representation as to the content of this site or its accuracy and accept no liability for any errors or omissions in it.
  • We do not warrant that use of the site will not infringe third party rights.
  • We do not warrant that use of this site or materials downloaded from it will not cause computer virus infection or other damage to property.
  • It is a condition of use of the site and the materials in it that use is at the user’s own risk.
  • Neither the Council nor any of the site’s editors or contributors shall be liable for any loss or damages suffered as a result of any use of the site, including but not limited to direct loss, consequential loss and loss of profits (but not including death or personal injury).


Google Analytics

We use Google Analytics software (Universal Analytics) to collect information about visitors to our website. E.g. visitor numbers, audience location, how people navigate the site and what pages are visited more than others.

Google Analytics stores information about:

  • the pages you visit on
  • how long you spend on each page
  • how you got to the site

We do not collect or store your personal information (for example your name or address) so this information can’t be used to identify who you are and we do not allow Google to use or share our analytics data.

Google Analytics sets the following cookies.

Name Purpose Expires
_ga This helps us count how many people visit 2 Years
_gid This helps us analyze a visitors journey during their visit 24 Hours
_gat This cookie helps performance by throttling requests to Google 10 Minutes

You can opt out of Google Analytics cookies and you can also change your cookie settings for all websites, at any time, in the security settings of the browser you use to access the internet.

Public Access

Public Access uses cookies to track a user’s session. This is how Public Access knows who is making a request of it when they click on a button or link within the website.

Public Access can create up to three cookies in a user’s browser.

Name Description
JSESSIONID This type of cookie allows the service to remember selections and preferences that a user has already made or information that they have already given. E.g. to retrieve the appropriate document(s) for a case.
GA Google Analytics cookies are used to distinguish users. In Public Access, this is generated by iApply, to create the Apply Online link on the first page. This cookie is necessary to provide the additional functionality in the Apply Online area of Public Access.
CASTGC If you login to Public Access this temporary cookie is created. This is removed as soon as the login process is completed.

Changes to these conditions

We may change these conditions of use from time to time. These changes will be binding without further visits to this page to re-read this notice.

In the event of any enquiries relating to conditions of use, copyright or the reproduction of material on our website please email

Personal information

Your personal data is important to us. We promise to process your personal information in accordance with the General Data Protection Regulation and Data Protection Act 2018, for legitimate Council purposes only. We will only pass your details to another agency if it is required by law or that agency is relevant to your enquiry.

ED&R Team Privacy Notice

For privacy information specific to the Economic Development and Regeneration Team at East Suffolk.

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